Hotels & Hospitality
Elevate Every Guest's
First Impression.
Award-winning, plant-based hair and body care — crafted for boutique hotels, guest houses, and high-end restaurants that refuse to compromise on quality or conscience.
Trusted by the Mandarin Oriental Hotel Group.
Our Story
Salon-Grade Quality,
Now in Your Rooms.
Dot & Lola was born from over two decades of professional hair expertise. Founded by Gavin Taylor — a master hairdresser with a background in fine dining — our formulas were developed in the salon, refined for the most discerning guests, and are now trusted by some of the world's most celebrated hotel groups.
Every product is crafted with the same philosophy: pure, plant-based ingredients that genuinely work. No greenwashing. No compromises. Just exceptional results that leave your guests reaching for more — and remembering your property long after checkout.
Why Dot & Lola
What Sets Us Apart
in Hospitality.
Salon-Grade Performance
Developed by professional hairdressers with 20+ years of expertise. Your guests experience the same quality they'd receive at a premium salon — every single stay.
Sustainability That Guests Notice
Our refillable wall-mounted dispenser system eliminates single-use plastic entirely. A powerful statement for eco-conscious guests and a genuine contribution to your property's green credentials.
Flexible for Every Property
Whether you operate 5 rooms or 500, we offer tailored solutions — from individual 50ml amenity bottles to bulk refill pouches and sleek wall-mounted dispensers.
Allergy-Safe for All Guests
Free from sulphates, parabens, synthetic fragrances, and harsh chemicals. Safe for all skin types, colour-treated hair, and sensitive skin.
Reduce Costs, Increase Impact
Our refill system dramatically reduces per-room amenity costs compared to single-use bottles. Less waste, lower overheads, and a premium aesthetic.
Certified & Award-Winning
Good Business Charter accredited, Ethical Globe Community member, and trusted by the Mandarin Oriental Hotel Group.
The Collection
Curated for the
Hospitality Professional.
Hair Care
Balance Shampoo
Lavender, Mandarin & Vetiver. Suitable for all hair types. Available in 50ml amenity and 250ml refill sizes.
From £5.00 per unit
Hand Care
Hand Wash
Citrus botanicals with orange peel, grapefruit & lemon. The perfect statement piece for restaurant and bar washrooms.
From £22.00 per unit
Body Care
Body Wash
Bergamot, Lime & Cedarwood. A spa-quality shower experience that guests will talk about long after their stay.
From £22.00 per unit
Dispenser System
Dispenser System
Matte black powder-coated wall brackets. Eliminate single-use plastic and create a premium bathroom aesthetic.
From £25.00 per bracket
The Refill System
A Smarter Way to
Equip Your Rooms.
Our wall-mounted dispenser system combines a premium aesthetic with genuine sustainability — replacing single-use plastic bottles with a sleek, refillable solution that guests respect and appreciate.
for a 20-room property.
Our Commitment
Sustainability is Not an Option.
It's Our Standard.
From carbon-neutral shipping and tree-planting programmes to fully recyclable packaging and a zero-toxic-chemical formulation philosophy, every aspect of our supply chain is designed to support your property's ESG commitments.
Trusted Partners
What Our Hospitality
Partners Say.
"Switching to Dot & Lola's refill system was one of the best decisions we made this year. Our guests consistently comment on the quality, and we've reduced bathroom amenity waste by over 80%."
"Our guests are increasingly eco-conscious, and they notice when a property genuinely cares. Dot & Lola gives us a credible sustainability story in the bathroom — the products are genuinely exceptional."
"We introduced the hand wash range in our restaurant washrooms six months ago. Several guests have asked where they can buy it — it's become a genuine talking point."
Hotel Group
"Dot & Lola represents exactly what the modern luxury hotel guest expects: products that perform at the highest level, backed by a genuine commitment to sustainability and ethical sourcing."— Mandarin Oriental Hotel Group
Hospitality Solutions
Packages Designed
for Your Property.
Whether you're a 4-room guest house or a 200-room hotel group, we have a solution tailored to your needs. All packages include a dedicated account manager and free sample kit.
Essentials
Guest Houses & B&Bs
Perfect for properties with up to 20 rooms
- Full product range in 250ml bottles
- 50ml amenity sizes available
- Flexible ordering — no minimum
- Free sample kit on first order
- Carbon-neutral delivery
Signature
Boutique Hotels
Ideal for properties with 20–100 rooms
- Full dispenser system installation
- Bulk refill pouches on subscription
- Trade pricing & volume discounts
- Dedicated account manager
- Sustainability certification support
- Free sample kit & consultation
Prestige
Restaurants & High-End Pubs
Perfect for restaurants, pubs & bars
- Hand wash & lotion range
- Washroom dispenser solutions
- Branded presentation options
- Flexible refill subscriptions
- Trade account & priority delivery
Getting Started
From Enquiry to Installed
in Days.
Complete our short trade enquiry form and we'll send a complimentary sample kit — the full product range for your team to trial.
Your dedicated account manager will discuss your property's specific needs, room count, and sustainability goals to recommend the ideal solution.
We'll provide a detailed proposal including product selection, dispenser system specification, pricing, and delivery schedule.
Products delivered with carbon-neutral shipping. Wall brackets installed in minutes. Ongoing refill deliveries managed on your schedule.
Trade Enquiries
Ready to Elevate Your
Guest Experience?
Join the growing number of boutique hotels, guest houses, and high-end restaurants choosing Dot & Lola as their trusted amenities partner. We'll be in touch within one business day.
For trade enquiries · No obligation · Free samples included
The Dot & Lola Promise
Your Guests Deserve
the Very Best.
From the moment a guest steps into your bathroom, Dot & Lola ensures they experience something genuinely exceptional — products that perform, a story that resonates, and a commitment to the planet they can feel good about.