Lets get your products to you as quickly as possible.

All UK orders above £35 will be shipped free of charge.

Orders within the UK will arrive within 2-3 days. These items will be sent out Royal Mail standard parcel 2nd class at £2.95 

Or if you just can’t wait that long!! We offer Royal Mail 1st class at a cost of £3.50 (order before 12pm)

If you know you are going to be out when your parcel is delivered, you can send your parcel to a different address when you place your order.

Overseas Orders (Up to 14 working days)

Europe:

Standard delivery. Airmail will be charged £8.00

USA: All orders above £35 will be delivered free of charge using our partners 100% carbon neutral fulfilment shipping (offset through payments into carbon eliminating ventures by South Pole) using 100% compostable mailers and padding material

Any orders below £35 will be charged £4.25

Rest of the world:

Standard delivery. Airmail will be charged at £11.00

Please note that for overseas orders we are only able to deliver to your billing address.

Returns & Exchanges

How to return your item

If you feel that the product has not reached you in a satisfactory condition or is unusable for any reason then please return to the following address within 7 days of purchase:

Please print out invoice and fill in the reverse side to tell us why you are returning your goods, so we can quickly put things right.

Dot & Lola 
197 Leicester Road, Thurcaston, LE7 7JL

On return of the item we will refund the full amount.
Unfortunately we can not refund return postage thank you.